Suwon Mayor Lee Jae-jun: "We Will Establish a Support Team for Handling Malicious Complaints"

Suwon Mayor Lee Jae-jun promised to "establish a team to protect public officials suffering from malicious civil complaints."

On the 8th, Mayor Lee met with young public officials handling civil complaints at the Suwon City Hall Integrated Civil Complaints Office and said, "It is true that public officials have the role of resolving civil complaints, but acts that violate the human rights of public officials or insult their dignity through malicious complaints cannot be tolerated," emphasizing, "We will do our best to create a system that can protect public officials from malicious complaints."

Ten young public officials engaged in handling civil complaints attended the meeting arranged to hear the voices of civil complaint response officials.

Suwon Mayor Lee Jae-jun is talking with the Integrated Civil Service Office staff on the 8th.

An employee working at the Integrated Civil Complaints Office suggested, "There was a time when a complainant self-harmed right in front of me," and added, "It is difficult for a single person to handle malicious complaints alone. A dedicated department that actively responds is necessary."

Another employee appealed, "There was a person who kept calling and filing complaints for a month, and it was very distressing."

Mayor Lee Jae-jun said, "If there are employees suffering from malicious complaints, experienced senior public officials should actively help," and urged, "We will promote the establishment of a team to support responses to malicious complaints and prepare training to teach employees how to deal with malicious complaints."

Suwon City has been operating the ‘Malicious Civil Complaints Rapid Response Task Force Team,’ which supports all response procedures from initial response to legal action against malicious complaints, since the 1st of this month.

This content was produced with the assistance of AI translation services.