Eunpyeong-gu Selected for 'Excellent Grade' Two Consecutive Years in 2023 Civil Service Comprehensive Evaluation

Reflecting the Status and Characteristics of the Institution Well: Planning for Improvement of Civil Service Administration Systems

Eunpyeong-gu (Mayor Kim Mi-kyung) announced that it received the 'Excellent' 'Grade B' for two consecutive years in the '2023 Comprehensive Civil Service Evaluation' conducted by the Ministry of the Interior and Safety and the Anti-Corruption and Civil Rights Commission.

The 'Comprehensive Civil Service Evaluation' is conducted annually targeting 306 institutions including central administrative agencies and metropolitan and basic local governments. It evaluates 20 indicators across 5 items in 3 areas: 'Civil Service Administrative Foundation,' 'Civil Service Administrative Activities,' and 'Civil Service Processing Performance,' assigning grades from A to F.

Eunpyeong-gu established civil service administration and system improvement plans that well reflect the status and characteristics of the institution.

▲ Held meetings between the mayor and civil service processing staff ▲ Conducted outreach apartment resident communication meetings ▲ Engaged in resident communication through visits to residents' living sites, receiving full marks in the 'Head of Institution's Civil Service Performance' evaluation indicator through active civil service administrative activities.

In particular, ▲ Operated consultation desks considerate of vulnerable groups such as pregnant women, the elderly, and disabled persons ▲ Provided convenience items for civil service users ▲ Installed and operated unmanned civil service issuance machines with accessibility features for the disabled, earning high scores in 'Provision of Civil Service for Vulnerable Groups.'

▲ Operated free legal counseling rooms ▲ Ran the outreach Eunpyeong-gu Jeonse Damage Counseling Center ▲ Implemented pre-review request systems ▲ Provided civil service processing SMS notification services ▲ Conducted civil service manual inspections and updated the website, achieving full marks in the 'Provision of Civil Service Information and Operation of Civil Service Laws' evaluation. ▲ Recognized for excellence in efforts to resolve group conflict complaints in the grievance civil service processing field ▲ Operated dedicated grievance civil service organizations ▲ Received commendation in grievance civil service processing verification and inspection.

Kim Mi-kyung, Mayor of Eunpyeong-gu, said, “Our district feels even more responsible after being selected as an excellent institution in the 2023 National Happiness Civil Service Office,” and added, “We will do our best to improve civil service satisfaction through citizen-centered civil service and civil service system improvements.”

This content was produced with the assistance of AI translation services.