Completion of Nationwide Standard 'Fire Prevention Information System Integrated Construction'

The National Fire Agency announced on the 10th that it has completed the "Integrated Construction of Fire Prevention Information System" project to enhance public convenience and establish a standardized prevention system nationwide.

Previously, prevention-related civil complaints were dispersed across systems by province and task, making data integration and linkage difficult. In particular, face-to-face complaints, which required citizens to bring documents and visit fire stations in person, accounted for more than 50% of fire prevention complaints, causing inconvenience to the public.

Accordingly, the National Fire Agency completed the "Integrated Construction of Fire Prevention Information System" project in December last year to minimize public confusion in prevention tasks through the establishment of a standardized nationwide fire prevention information system and to enhance public convenience by converting face-to-face civil complaint services into an online complaint system.

The system integrates fire-related civil complaints, which were previously divided between "Sominteo" and the "Fire Technology Civil Complaint Center," into the "Online Fire Civil Complaint Portal." It digitizes and operates 21 types of visit complaints, including applications and result reports for self-inspection of fire facilities, and construction (change) notifications for fire facility construction under the Fire Facility Construction Act. By converting face-to-face processes to online, it simplifies complaint documents and allows users to check everything at once?from complaint submission to review, electronic approval, and printing of processing results?improving the previously complex and closed complaint processing system into a public-centered open administrative method.

Furthermore, with online-based data accumulation and linkage to the building administration system, it is now possible to check nationwide building status, blueprints, and risk factors essential for field activities in real time, which is expected to aid in rapid disaster response and prevention of safety accidents.

Choi Jae-min, Director of the Fire Analysis System Division at the National Fire Agency, stated, "We expect that the expansion of online civil complaints will increase public convenience and satisfaction while minimizing public inconvenience." He added, "Furthermore, we will seek ways to scientifically and systematically analyze the accumulated data based on the online system and utilize it as policy material for preventive administration."

This content was produced with the assistance of AI translation services.