AI Banker 'Han Areum' Debuts... DGB Daegu Bank Utilizes for Internal Broadcasting and Training

DGB Daegu Bank (President Hwang Byung-woo) announced on the 22nd that it has completed the development of an AI bank clerk to strengthen digital capabilities and innovate financial services, and has begun internal utilization.

DGB Daegu Bank, which started production through a pilot project with Eastsoft Co., Ltd., a company providing AI Human production services and content creation, since last summer, introduced the AI model bank clerk ‘Han Areum’ and plans to enhance customer convenience through various applications.

Daegu Bank AI Banker 'Han Areum'

Initially, it has been utilized for internal employees, being used in in-house broadcasting and employee training programs, and its use on the bank’s SNS platforms is under consideration.

The AI Human supports the highest quality video synthesis currently available and features excellent Korean speech performance for everyone. In particular, by integrating Microsoft’s speech conversion technology TTS, it can speak 75 languages from over 110 countries with more than 450 different voices, among other diverse functions, which also helps improve convenience for foreign customers and is expected to apply AI technology for overseas expansion in Southeast Asia and other regions.

DGB Daegu Bank has set the ultimate development goal of real-time consultation linked with generative AI and aims to improve work productivity and customer satisfaction through digital transformation such as operating AI kiosks and AI-based mobile services.

Lee Sang-geun, Vice President of the ICT Headquarters at Daegu Bank, expressed, “By utilizing AI bank clerks without constraints of time and space, we will enhance customer convenience and improve employee work productivity to provide more advanced financial services and support the transition period to a commercial bank.”

This content was produced with the assistance of AI translation services.