Quickly Even During Lunch Hours... Kookmin Bank Pilots 'Lunch Hour Focused Work System'

Gangnam, Seocho, Yeouido and Other Office Worker-Dense Areas
All Counter Staff Working from Noon to 1 PM

KB Kookmin Bank announced that it will pilot the ‘Lunch Hour Intensive Work System’ at five branches in Seoul to improve convenience for office workers using bank branches during lunchtime.

The ‘Lunch Hour Intensive Work System’ is a system where all personal banking counters operate from noon to 1 p.m. to ensure quick and smooth service for customers visiting the branches during lunchtime.

The five branches participating in the pilot are located in office worker-dense areas of Seoul: Gangnam Station Comprehensive Financial Center, Gyodae Station Branch, Securities Town Branch, Seosomun Branch, and Garak-dong Branch, situated in Gangnam, Seocho, Yeouido, Jung-gu, and Songpa respectively. These branches have also assigned additional counter staff before and after lunchtime to reduce customer inconvenience.

A KB Kookmin Bank official said, “With the introduction of the Lunch Hour Intensive Work System, we expect the convenience for office workers who could only visit the bank during lunchtime to improve significantly,” adding, “We will continue to enhance customer convenience through branch operations that reflect diverse customer needs.”

KB Kookmin Bank also operates the specialized branch type ‘9To6 Bank,’ which extends branch operating hours from the previous 4 p.m. to 6 p.m. to increase customer convenience. As of August, the bank has added 10 more branches, operating a total of 82 branches nationwide.

This content was produced with the assistance of AI translation services.