Conducting Preventive Education Activities at Traditional Markets and Universities

BNK Busan Bank (President Bang Seong-bin) won the Minister of SMEs and Startups Award at this year’s performance report competition for responding to ‘voice phishing.’


The 2023 Voice Phishing Excellent Response Performance Report Competition, hosted by the Financial Services Commission and the Financial Supervisory Service, was held on the 11th at the Korea Federation of Banks International Conference Room, where Busan Bank received the Minister’s Award.


This competition is an event that rewards institutions and employees across the entire financial sector, including banks, who have actively contributed to preventing voice phishing and assisting victims, and shares best practices to encourage proactive prevention activities.


This year, Busan Bank visited three traditional markets in the Busan area to conduct voice phishing prevention education for traditional market merchants and produced and distributed leaflets containing voice phishing methods and response measures.


▲ Learning financial fraud prevention through songs ▲ Prevention and response measures by type of financial fraud ▲ Cases of damage to self-employed business owners ▲ Illegal finance to be cautious of, focusing on financial fraud that small business owners are prone to, providing practical and helpful prevention education that attracted attention.


In addition, they visited local universities to provide ‘voice phishing prevention education’ for international students.


As cases of voice phishing victimization among international students increased, the education covered ▲ the definition of financial fraud ▲ cases of financial fraud victimization among foreigners ▲ prevention tips.



Bang Seong-bin, President of Busan Bank, said, “As voice phishing methods become increasingly intelligent and sophisticated, we are preparing prompt response measures tailored to the types of fraud occurring,” adding, “As an excellent guardian against voice phishing, we will do our best to prevent damage to our customers.”

Busan Bank Headquarters.

Busan Bank Headquarters.

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