LG Uplus Internet Data Center(IDC) Receives International Certification for Disaster and Emergency Response

Pyeongchon Mega Center Customer Service Continuity Management System International Certification
Verification of Stable Quality Delivery Capability for In-house IDC Clients and IT Service Users

LG Uplus announced on the 26th that it has obtained the international certification for Customer Service Continuity Management System (BCMS, ISO 22301) for its Internet Data Center (IDC). An IDC is an essential infrastructure where servers, data storage, and network equipment are installed.

The photo shows Anne Kari Hansen Ovind (right), the Ambassador of Norway to Korea, presenting the ISO 22301 certificate to Hwang Hyun-sik, CEO of LG Uplus, at the certificate awarding ceremony held at the Yongsan office building in Seoul.
[Photo by LG Uplus]

The Customer Service Continuity Management System certification evaluates whether a company’s enterprise-wide response system operates properly to minimize customer inconvenience and recover core operations even in crisis situations. As part of its customer experience innovation activities, LG Uplus was assessed by DNV, a global certification body headquartered in Norway, on the disaster and emergency response system of its hyperscale Pyeongchon Mega Center (with a power capacity of 165MW), and was recognized as suitable for certification.

With this certification, LG Uplus’s Internet Data Center (IDC) has been acknowledged for its ability to provide stable services that IT corporate customers and individual users of these services can trust. This enables the company to deliver top-quality services that meet the expectations of global IT companies.

Hwang Hyun-sik, CEO of LG Uplus, stated, “With the acquisition of the ISO 22301 certification, not only the tenants of our Internet Data Centers (IDCs) including Pyeongchon Mega Center and Pyeongchon 2 Center but also consumers using our customers’ IT services can always use the services safely. LG Uplus will continue to improve the way we work to enhance customer satisfaction and customer experience innovation and strive to provide the highest quality.”

This content was produced with the assistance of AI translation services.