Establishment of a One-Stop Civil Service System for Agricultural Water Management

Hapcheon-gun, Gyeongnam Province, in collaboration with the Korea Rural Community Corporation, held a meeting at the Chogye-myeon Office to directly hear residents' voices regarding inconveniences and improvements related to the expansion of agricultural water supply from February to November starting in 2023.


According to the county on the 22nd, reflecting the voices of residents gathered on-site, they plan to operate the agricultural water supply in 2024 more systematically and efficiently in cooperation with the Korea Rural Community Corporation to ensure no inconvenience to residents.

Hapcheon-gun is listening to on-site voices regarding improvements in agricultural water use.

Hapcheon-gun is listening to on-site voices regarding improvements in agricultural water use.

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Additionally, the county promoted the ‘Agricultural Production Infrastructure Management and Agricultural Water One-Stop Civil Complaint Processing System,’ which was operated nationwide for the first time in 2023, so that residents can actively utilize it.


The one-stop civil complaint processing system was introduced because the management of agricultural production infrastructure was previously divided between Hapcheon-gun and the Korea Rural Community Corporation, making immediate response to complaints difficult when problems occurred, causing inconvenience to complainants. This system operates a complaint window (Hapcheon-gun ↔ Eup/Myeon Office ↔ Korea Rural Community Corporation) that immediately accepts and processes complaints regardless of the responsible facility.



A county official stated, “From 2024, we will cooperate organically with the Korea Rural Community Corporation to ensure that residents do not have to worry about agricultural water supply,” and added, “We ask residents to cooperate in managing water channels to adjust the timing of water supply per farm and to prevent water from being wasted.”


This content was produced with the assistance of AI translation services.

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