Ministry of the Interior and Safety: "All Government Local Administrative IT Services Fully Restored"

The 'Sido Saeol Administrative System,' a government administrative network exclusively for public officials, was fully restored on the 19th, three days after the service interruption.

Accordingly, it is expected that the issuance of various certificates at civil service sites such as district community centers will return to normal on Monday, the 20th.

Ko Gi-dong, Vice Minister of the Ministry of the Interior and Safety and Head of the Countermeasures Headquarters for the Local Administration Computer Service Disruption, is offering an apology before a briefing on the normalization of the local administration computer service on the afternoon of the 19th at the Government Seoul Office in Jongno-gu, Seoul.
[Photo by Yonhap News]

On the same day, Ko Gi-dong, Vice Minister of the Ministry of the Interior and Safety, held a briefing at the Government Seoul Office in Gwanghwamun, Seoul, stating, "There is no inconvenience in issuing civil petitions through Government24, and based on on-site inspections over two days, there are no issues with the Sido Saeol Administrative System," adding, "Therefore, we consider all local administrative IT services to have been fully normalized."

Earlier, on the 17th, the Saeol system experienced a failure during the user authentication process, causing public officials across local governments nationwide to lose access to the system. As a result, the issuance of certificates at civil service sites such as district community centers was completely halted. From the afternoon of the same day, the government’s online civil service platform, Government24, also experienced access delays and eventually stopped functioning, leading to an unprecedented paralysis of civil services.

This content was produced with the assistance of AI translation services.