Government Administrative Network in Good Condition After Inspection... Minister Lee Sang-min Conducts On-site Check

On the day before Monday, when local government civil complaint services resume, the Ministry of the Interior and Safety announced that the government administrative network 'Sido Saeol Administrative System,' which had experienced a malfunction, has been virtually fully restored.

A network outage notice is displayed on the unmanned civil service issuance machine in the civil service office of the National Assembly Members' Office Building in Seoul, where a failure occurred in the nationwide local government administrative computer network. Photo by Hyunmin Kim kimhyun81@

According to the Ministry of the Interior and Safety on the 19th, the online civil complaint service 'Government24' resumed on the morning of the previous day, and about 240,000 civil complaints, including resident registration issuance, have been processed normally, operating smoothly so far. The inspection of the Saeol Administrative System conducted with local governments and on-site from 3 p.m. the previous day also showed favorable results.

The Ministry is also inspecting the nationwide Saeol Administrative System's normal operation status from 2 p.m. today. Local government civil servants directly access the system to verify service operation.

The cause of the malfunction was identified as a network equipment failure connected to the Saeol authentication system. The Ministry replaced the equipment, performed stabilization work, conducted tests, and then resumed the service.

Meanwhile, Minister Lee Sang-min of the Ministry of the Interior and Safety chaired the 'Local Administrative Computer Service Malfunction Countermeasures Headquarters' meeting at the National Information Resources Service in Daejeon on the morning of the same day. After the meeting, he visited the monitoring control room of the National Information Resources Service and urged private experts and public officials to stabilize the resumed services from the 20th to ensure no inconvenience to the public.

At around 3 p.m. that day, Minister Lee plans to visit the Cheongunhyoja-dong Community Service Center in Jongno-gu, Seoul, the site of the local administrative information system load test, to check the normal operation of the Saeol Administrative System, resident registration system, and Happiness Connection, among others.

This content was produced with the assistance of AI translation services.