Prime Minister Han: "Apologies for Administrative Network Disruption... Must Prevent Any Disadvantage to the People"

Government Apology to the Public for Administrative Network Outage
Emergency Duty Ordered for Public Officials, Tax Payment Deadlines Extended by National Tax Service and Customs Service
"President Yoon Orders Immediate Activation of Task Force"

[Image source=Yonhap News]

Prime Minister Han Duck-soo apologized to the public regarding the government administrative network outage and stated on the 18th that there would be no disadvantages to the citizens.

On the morning of the same day, Prime Minister Han presided over a video conference with related ministries at the Government Seoul Office and said, "I apologize for the inconvenience and confusion experienced by many citizens due to the suspension of public services caused by the government administrative network failure yesterday."

He continued, "This incident clearly shows what kind of inconvenience and confusion can occur if digital systems do not operate perfectly," and added, "Currently, the Ministry of the Interior and Safety, along with private experts, is making every effort to restore the system, and we will do our best to normalize it as soon as possible."

Prime Minister Han instructed related ministries and agencies to "swiftly identify the cause and work with utmost determination to prevent such incidents from happening again," and urged local governments nationwide to "continue operating manual civil complaint reception systems until the system is restored and maintain emergency work systems for related public officials."

On the 17th, a network outage was reported on the unmanned civil service issuance machine in the civil service office of the National Assembly Members' Office Building in Seoul due to a failure in the nationwide local government administrative computer network. Photo by Kim Hyun-min kimhyun81@

Prime Minister Han directed tax payment agencies such as the National Tax Service, Korea Customs Service, and the Ministry of the Interior and Safety to actively pursue measures to extend payment deadlines after system normalization to ensure that citizens who could not issue administrative documents due to system backlogs do not suffer disadvantages.

Immediately after the meeting, Prime Minister Han visited the recovery site of the National Information Resources Service and said, "President Yoon Suk-yeol instructed the immediate activation of a government joint task force while on his trip to San Francisco, USA," urging, "Please take the situation seriously, recognizing it as an unprecedented event comparable to a disaster."

This content was produced with the assistance of AI translation services.