Exclusive Counters for Seniors and Support for Single Mothers... JT Chinhae Savings Bank Leads Win-Win Management

JT Chin-Ae Savings Bank continues its efforts to support socially vulnerable groups, such as operating exclusive counters for the elderly and sponsoring facilities for single mothers.

According to the industry on the 10th, JT Chin-Ae Savings Bank has been operating a ‘non-face-to-face deposit exclusive counter’ at all branches in Seoul, Daejeon, Gwangju, and other locations since August to assist senior customers who are not familiar with digital environments.

At the non-face-to-face deposit exclusive counters, customers can learn how to use the savings bank application (app) and subscribe to mobile banking deposit products with the help of dedicated staff. The counters are staffed with veteran employees who are proficient in using mobile devices and have extensive experience in customer service and knowledge of financial products. JT Chin-Ae Savings Bank explained that it has prepared a separate space within branches so that elderly customers can also enjoy the benefits of online-exclusive products, such as preferential interest rates.

Non-face-to-face deposit-only counter inside JT Chin-Ae Savings Bank branch. Photo by JT Chin-Ae Savings Bank

The bank has also continued to support welfare facilities for single mothers. Since 2018, JT Chin-Ae Savings Bank has held an annual event called ‘Sharing Happiness Together’ with Aeranwon, a welfare facility that supports childbirth and independence for single mothers, delivering gift boxes containing convenience foods, fruits, side dishes, and daily necessities to single mother and single-parent families. The gift boxes also included handwritten letters from JT Chin-Ae Savings Bank employees.

Additionally, JT Chin-Ae Savings Bank, together with its affiliate JT Savings Bank, consistently carries out social contribution activities such as sponsoring children’s centers in the Seongnam area for vulnerable children, delivering ‘Pink Boxes of Hope’ for female adolescents from low-income single-parent families, and providing ‘A Very Warm Christmas Heart Box’ for children at welfare centers and elderly living alone in the Gunpo area.

A representative of JT Chin-Ae Savings Bank stated, “We will become a financial institution for ordinary people that leads win-win management by caring for socially vulnerable groups and looking after neighbors in the local community.”

This content was produced with the assistance of AI translation services.