Jungnang-gu Applies Robotic Process Automation Technology to Simple and Repetitive Tasks

Reduced Processing Time, Accurate Administrative Handling... Employees Focus on Creative Work

Jungnang-gu (Mayor Ryu Kyung-gi) has attracted attention by introducing Robotics Process Automation (RPA) technology into administrative work starting this November.

'Robotics Process Automation' is a technology that builds a system where robots can perform simple, repetitive, and standardized tasks automatically. This technology helps process large volumes of work quickly and accurately.

The district introduced this technology to delegate simple tasks to robots so that employees can focus more on creative and valuable work.

This automation technology was applied to the task of paying overtime allowances to employees.

Previously, about 50 administrative staff in each department checked and calculated employees' attendance one by one every month to pay the allowances.

From now on, the RPA system will automatically analyze employees' work status and calculate the final amount according to the payment criteria.

As a result, the processing time, which used to take about 3 hours, has been reduced to within 1 minute, eliminating the possibility of mistakes or errors and enabling accurate administrative processing.

This is not the first case of Jungnang-gu applying automation technology. In February last year, the district automated the task of issuing quarantine notices via mobile to COVID-19 self-quarantined individuals. As a result, up to 1,800 notices were automatically sent daily, improving the efficiency and accuracy of urgent COVID-19 tasks.

Additionally, the district built an automation system that automatically distributes dozens of online documents daily to the responsible departments, significantly reducing employees' workload.

Starting with this introduction, the district plans to discover more simple and repetitive tasks and build various automation systems.

Ryu Kyung-gi, Mayor of Jungnang-gu, said, "We expect that the time saved through automation will allow employees to focus on core tasks and provide high-quality services to residents," adding, "We will continue to expand automation to improve work efficiency and productivity."

Meanwhile, Jungnang-gu is demonstrating exemplary cases of robot utilization, such as using the robot 'Riku' to provide digital education to information-vulnerable groups.

This content was produced with the assistance of AI translation services.