Geumcheon-gu Integrated Civil Service Center Operates 'Todak Todak! Healing Class'

Stress Relief for Civil Complaint Officers and Improved Complaint Service Satisfaction Expected... Rice Cake and Baking Experience, Personalized Color Diagnosis, and Perfume Making Experience Conducted

Geumcheon-gu (Mayor Yu Seong-hoon) announced that it operated the ‘Todak Todak! Healing Class’ for civil servants in charge of civil complaints at the integrated civil service office, who provide frontline civil complaint services.

According to statistics from the Ministry of the Interior and Safety, illegal acts by civil petitioners such as verbal abuse, assault, and sexual harassment increased from 34,484 cases in 2018 to 51,883 cases in 2021. This is a 50% increase over three years, and the trend has been rising recently.

This training was prepared to give employees tired from civil complaint work a moment of healing to regain vitality and to engage in their duties with a healthy mind.

From October 24 to November 2, 40 civil servants in charge of civil complaints at the integrated civil service office participated in seven sessions. They experienced making rice cake cakes and baking, personalized color diagnosis, and perfume making, and had time to communicate with each other.

Kim Woo-jin, an administrative officer of the Real Estate Information Division, said, “It was my first time making a rice cake cake covered with flowers, and I felt happy throughout the process as if I had created a beautiful work of art.”

Kim Ho-yeon, an administrative officer of the Traffic Administration Division, said, “It was a time to fully focus on myself while finding the color that suits me best and making my own perfume that matches it,” and added, “I hope various programs that allow new experiences and communication among employees will continue to be operated.”

Yu Seong-hoon, mayor of Geumcheon-gu, said, “I expect this to be an opportunity not only for civil complaint officers to relieve stress but also to increase job satisfaction,” and added, “We will continue to operate programs so that employees can provide better services to civil petitioners under the best conditions.”

This content was produced with the assistance of AI translation services.