Public Apology Announcement

Han Moon-hee, President of Korea Railroad Corporation (KORAIL), issued a public apology regarding the nationwide strike by the National Railroad Workers' Union.


[Image source=Yonhap News]

[Image source=Yonhap News]

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At a press conference held on the 14th, President Han stated, "I deeply apologize as the president responsible for railroad operations for causing concern once again to the public who experienced inconvenience due to train delays and service disruptions caused by abnormal weather conditions last summer."


He emphasized, "This strike centers on government policy issues that cannot be resolved through negotiations, such as the operation of the Suseo-bound KTX and the integration of high-speed rail, and therefore lacks legitimacy." He added that they are taking strict action against illegal activities and holding those involved in work slowdowns without proper purpose and conditions accountable according to laws and company regulations.


He also urged the strike participants, saying, "What is important now is to demonstrate that 'KORAIL can create a safer and more convenient railway than anyone else and enhance public benefits' before making any demands," and called on them to "stop the strike immediately and return to their valuable workplaces."


Meanwhile, during the strike period, KORAIL will maintain metropolitan subway operation rates at about 75% of normal levels, with over 90% operation during commuting hours.


For the KTX, substitute personnel will be prioritized to operate at 68% of normal service levels.



Information on train usage during the strike is continuously provided through various channels such as the mobile app ‘KORAIL Talk’ and station/train announcements, and individual text messages are sent to customers who have booked tickets for trains that are suspended.


This content was produced with the assistance of AI translation services.

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