Lotte Hotel & Resort, Integrated ISO Certification for Anti-Corruption and Compliance

Integrated ISO 37001·ISO 37301 Certification
Establishment of Compliance Office and Internal Auditor Training
Recognition of Norm Compliance System

Lotte Hotel & Resort announced on the 29th that it has become the first in the industry to obtain integrated certification for the international standards of Anti-Bribery Management System 'ISO 37001' and Compliance Management System 'ISO 37301'.

Kim Tae-hong, CEO of Lotte Hotel & Resort (left), and Hwang Eun-joo, CEO of the Korea Management Certification Institute, are posing for a commemorative photo at the ISO 37001 and ISO 37301 certification award ceremony held on the 29th at the Athens Garden of Lotte Hotel Seoul.
[Photo by Lotte Hotel & Resort].

The certificate awarding ceremony held at Lotte Hotel Seoul Athens Garden was attended by Kim Tae-hong, CEO of Lotte Hotel & Resort, Hwang Eun-joo, CEO of Korea Management Certification Institute, and several other related parties.

ISO 37001 is an international standard for anti-bribery that stipulates policies, procedures, and implementation to prevent corruption risks that may occur within an organization. ISO 37301 is an international standard that defines the establishment, execution, maintenance, and improvement of a systematic compliance management system to respond to legal risks in corporate management.

To build an effective compliance system, Lotte Hotel & Resort established a Compliance Office directly under the CEO in 2023. The head of the Compliance Office was appointed as the person responsible for anti-bribery and compliance, and 40 employees were designated as officers to strengthen risk management and supervision by conducting internal auditor training.

Each department conducted prior investigations and monitoring of risks that may be encountered during work and established action plans, operating an industry-leading compliance system.

A Lotte Hotel official stated, "We are creating a fair and healthy organizational culture so that all employees can perform their duties under the basic principles of anti-bribery and compliance management," adding, "We will continue to strive to create a fair corporate culture and, in the future, establish a global compliance system to fulfill our responsibilities as a global hotel and resort company."

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