Yeongdeok-gun Installs Fixed 'Reinforced Glass' at Main Office and Eup/Myeon Civil Service Counters

Creating a Safe Work Environment

Expectations for Improved Civil Service

Yeongdeok-gun, Gyeongbuk Province, has completely replaced the acrylic partitions at the main office and each eup/myeon civil service counters with fixed tempered glass to create a safer working environment for civil service officers handling civil complaints.

Yeongdeok-gun installed fixed 'tempered glass' at the main office and town and township civil service counters.

The previously installed acrylic partitions, set up for COVID-19 prevention, were vulnerable to physical impact and not fixed in place, making it impossible to protect civil service officers from illegal acts such as physical force or throwing hazardous objects by civil petitioners.

In response, Yeongdeok-gun installed fixed tempered glass partitions that are resistant to external impact to ensure the safety of civil service officers. Additionally, to address communication difficulties that arise when elderly or hearing-impaired petitioners visit, a two-way microphone system, which has been in operation since February last year, will be used as a supplement.

Furthermore, Yeongdeok-gun conducts joint mock drills twice a year with the Yeongdeok Police Station to prepare for various emergency situations that may occur during civil complaint handling. Emergency bells directly connected to the police station have also been installed at all eup and myeon civil service counters.

They have also introduced ID case-type voice recorders to prevent unusual complaints in advance, implementing various measures to protect civil service officers.

Kim Gwang-yeol, the county governor, stated, “Safety measures to protect civil service staff are fundamental steps to improve civil service. We plan to continue implementing various measures to provide better civil administrative services.”

This content was produced with the assistance of AI translation services.