Selvas AI Applies AI Voice Recognition Technology Inside Elevators

AI voice technology company Selvas AI announced on the 23rd that it has integrated AI voice recognition technology into the 'digital-based intelligent elevator smart control platform.'

Selvas AI's voice recognition technology, optimized for elevator environments, has been applied to the digital-based intelligent elevator smart control platform developed by the Korea Elevator Safety Agency (KoELSA). By linking voice recognition with video recognition technology, the system can automatically detect dangerous situations through recognition of abnormal user movements and specific keywords such as "Help me" when abnormal elevator operations or assault incidents occur. The dangerous situation is communicated in real-time through the elevator control system to building managers, maintenance companies, and integrated control centers, enabling prompt dispatch and rescue activities.

The digital-based elevator smart control platform is expected to significantly enhance elevator user safety by improving the speed and accuracy of emergency and abnormal situation responses, as well as enabling control center staff to quickly understand and respond to critical situations.

Selvas AI's voice recognition technology can be applied not only to elevators but also to various smart control services in fields such as safety management for theft and violence, disaster safety, video surveillance, patrol robots, AI CCTV, and intelligent callback systems. In the case of CCTV control platforms, it is difficult to accurately distinguish emergency and abnormal situations using only video surveillance systems, so active integration with voice recognition technology is underway. AI can immediately notify managers or customer centers upon detecting abnormal behavior through video recognition and confirming emergencies through voice recognition, enabling rapid response in emergency and abnormal situations.

According to the National Elevator Information Center, a total of 23,796 elevator malfunctions occurred last year, with about 50%, or 10,756 cases, involving stoppages during operation. When an elevator stops, users may become flustered and anxious, making it difficult to even press buttons. The intelligent elevator smart control platform is expected to be highly useful not only for elevator malfunctions but also in assault incidents or emergencies where pressing the emergency bell is difficult.

Yoon Jae-seon, head of Selvas AI's voice recognition business, said, "The demand for voice recognition technology that can be linked with intelligent smart control systems is rapidly increasing in various fields, and we plan to expand collaboration with various smart control companies in the future."

This content was produced with the assistance of AI translation services.