Daegu Bank to Deploy 'AI Bank Teller' in November... Announcer Role Filming Promotional Video

DGB Daegu Bank has prepared a plan to introduce an AI bank teller around November to strengthen digital capabilities and innovate financial services, and has signed a pilot project contract with ESTsoft (CEO Sangwon Jeong) for this purpose.

ESTsoft provides AI Human creation services and content production based on its AI technology to meet client needs. Through the agreement, they plan to showcase financial services linked with AI bank tellers by creating non-existent AI humans and using video production studio software.

Daegu Bank Headquarters.

A Daegu Bank official stated, “The AI bank teller to be introduced will act as an announcer who reads scripts written by employees while making gestures. Videos of the AI bank teller reading scripts will be used for bank promotional materials or internally as employee training materials. If it is judged that the AI bank teller achieves promotional effects at this stage, it is expected that it could advance further to be assigned to customer service tasks at bank counters.”

After recently signing a business agreement with ESTsoft, Daegu Bank is proceeding with the development of the AI bank teller. The process includes professional dubbing model shooting, AI human appearance creation, and deep learning. The AI bank teller will be completed and deployed in November, with plans to utilize it for internal training material production, SNS use, kiosks, ATMs, and various other channels.

The AI human supports the highest quality video synthesis currently available and is expected to bring convenience to customer service with excellent Korean speech performance for everyone. Additionally, by integrating Microsoft’s speech conversion technology TTS, it can speak 75 languages in over 110 countries with more than 450 different voices. These diverse functions are seen as playing a key role in overcoming the spatial and temporal limitations of existing financial services.

Lee Sang-geun, Vice President of the ICT Headquarters at Daegu Bank, said, “Marking its 57th anniversary and preparing to transition into a commercial bank, DGB Daegu Bank is strengthening its competitiveness for becoming a 100-year bank by discovering and introducing differentiated digital financial services. We will promote multifaceted projects so that the introduction of the AI bank teller will help not only customer convenience but also improve internal employee work efficiency.”

This content was produced with the assistance of AI translation services.