Seocho-gu Processes Marriage and Residency Registration Simultaneously

Seocho-gu Provides One-Stop Service for Marriage and Move-In Registration and Offers Selfie Photo Opportunity

The district resolves the inconvenience of having to visit the local community service center after registering marriage at the district office to complete move-in registration

After using the ‘Marriage and Move-In Registration One-Stop Service,’ citizens can take self-certification photos at a digital photo zone set up in the civil service office

Processing marriage and move-in registration at once saves citizens time and economic costs

The scene of submitting a marriage registration application

Leading ‘civil service administration innovation’ with a smartly transformed one-stop civil service office, Seocho-gu has now taken steps to improve its services.

Seocho-gu (Mayor Jeon Seong-su) will implement the ‘Marriage and Move-In Registration One-Stop Service’ starting on the 14th to allow citizens to complete both marriage and move-in registrations at once and even take self-certification photos for their records.

This service aims to eliminate the inconvenience of having to revisit the local community service center of the residence or report online after registering marriage at the district office, which is the family relations registration authority.

The district has arranged for these two consecutive registrations to be processed at a single counter. The procedure is to visit the district office and submit both the marriage registration form and the move-in registration form together.

The officer accepts the marriage registration and sends the move-in registration form to the local community service center of the move-in location for review and acceptance, enabling one-stop processing of both marriage and move-in registrations. After completion, the citizen is notified of the result via text message.

This service is only available when registering marriage at Seocho-gu Office and wishing to move into the spouse’s household within the district (household inclusion). It does not apply to cases where a new household is being formed.

After registration is complete, citizens can take commemorative photos at a digital photo zone set up in one corner of the civil service office and receive the photos via QR code or email on their mobile phones.

Since the district processes about 2,200 marriage registrations annually, it expects to save time and costs by resolving unnecessary travel for more than 30% of these citizens in one place.

Meanwhile, last month the district improved civil service processing speed by introducing a ‘QR Code-Based Electronic Civil Service Form System,’ and implemented a ‘Smart Integrated Queue Waiting System’ that displays waiting numbers on a large monitor. The AI civil service guide robot ‘Haengboki’ welcomes visitors at the ‘OK Civil Service Center,’ which was smartly remodeled to provide high-quality services and received great public response.

Jeon Seong-su, Mayor of Seocho-gu, said, “The ‘Marriage and Move-In Registration One-Stop Service’ allows us to provide more convenient services to our residents,” and added, “We will continue to strive for citizen-centered, customized services in the future.”

This content was produced with the assistance of AI translation services.