Gyeongnam Bank Launches 'Non-Face-to-Face Corporate Loan Auto-Renewal Service'
BNK Gyeongnam Bank has introduced a service that maximizes customer satisfaction and enhances work efficiency.
BNK Gyeongnam Bank announced on the 17th that it will implement the ‘Corporate Loan Simple Review Automatic Extension Service.’
The Corporate Loan Simple Review Automatic Extension Service is a financial service that allows business owners to extend their corporate loans non-face-to-face without visiting a branch.
With the introduction of this service, BNK Gyeongnam Bank expects to increase customer satisfaction through paperless and visit-free term extensions, while also significantly improving internal work efficiency by reducing tasks related to document collection during term extensions.
To implement this service, the bank simplified the complex and repetitive corporate loan term extension procedures.
Additionally, it promoted the ‘digitalization of loan operations’ by integrating an automatic review system based on the latest big data technology, enhancing convenience and strengthening risk management.
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Park Sang-ho, Head of the Loan Sales Division, said, “We launched this service to keep pace with changes in the financial industry ecosystem and to improve customer convenience. We will continue to make various efforts so that many customers can use BNK Gyeongnam Bank conveniently.”
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