"Improving Organizational Culture... Expecting Enhanced Customer Service"

Jo Byung-kyu, the newly appointed president of Woori Bank, emphasized on the 3rd, "We will prepare to become a financial institution that accompanies the development of the national economy, including new growth industries."


On the same day, Jo met with reporters at Woori Bank's headquarters in Jung-gu, Seoul, and responded to questions about strengthening corporate finance measures. He said, "The founding philosophy of Woori Bank is 'a bank with companies,' but this aspect has recently weakened," adding, "Since corporate finance has been the area I have worked on the most during my tenure at Woori Bank, I will focus on promoting the founding philosophy going forward," showing confidence.


He also emphasized that he shares the same views with Lim Jong-ryong, chairman of Woori Financial Group. Jo stated, "Since Chairman Lim has urged from the beginning of his tenure the 'development of the national economy through corporate finance,' I share the same view and will therefore focus a bit more on corporate finance." Regarding the organizational culture improvement led by Chairman Lim, he said, "If hardworking employees are recognized within the organization and their achievements are returned to them, I think this will positively influence customers," adding, "I will coordinate closely with Chairman Lim and proceed meticulously."



He also revealed his intention to reorganize the organization. Jo said, "In early July, we plan to reorganize the organization in a way that can strengthen sales and enable employees in face-to-face channels to gain competitiveness," emphasizing, "As the bank president, I will take the lead in visiting customers, listening to their difficulties, and resolving them."

[Image source=Yonhap News]

[Image source=Yonhap News]

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