Omnius Launches AI Search Chatbot Linked with KakaoTalk Channel
Establishing a Shopping Environment on KakaoTalk Channel with ChatGPT Integration
Omnius (CEO Jeon Jaeyoung) announced on the 30th that it will launch the AI search chatbot 'StyleChat Plugin,' which connects commerce companies operating on KakaoTalk channels to purchases through search and recommendations.
Omnius identified that commerce companies were using KakaoTalk channels only for simple notifications such as payment or delivery confirmation, and aimed to transform them into sales channels that attract customer inflow by introducing the StyleChat Plugin.
Omnius's StyleChat Plugin is a chatbot that combines Omnius's proprietary AI technology, which simultaneously analyzes and recognizes text and images, with OpenAI's ChatGPT. Commerce companies operating KakaoTalk channels can build a shopping environment within the KakaoTalk chat window by adopting the StyleChat Plugin.
The main features of the StyleChat Plugin include ▲ conversational search that understands customer intent and recommends products through natural dialogue ▲ styling recommendations that suggest coordinating items matching the recommended products ▲ similar product recommendations that find items similar to images uploaded by customers within the database.
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In particular, since search and recommendation results are provided based on product attribute data, customers can make detailed queries using various attribute keywords such as price, color, and season. Jeon Jaeyoung, CEO of Omnius, said, "Following the launch of StyleChat, inquiries from companies have continued, leading us to develop the StyleChat Plugin, which can interact with other services. We will strive to enable StyleChat to be utilized in various fields including fashion to provide diverse purchasing experiences."
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