LG Uplus Introduces ChatGPT to 'U+Biz Market'

LG Uplus announced on the 21st that it will introduce the artificial intelligence (AI) chatbot service 'ChatGPT' to its integrated corporate solution sales portal website and the simple authentication service application (app).

LG Uplus has incorporated the ChatGPT feature into U+ Biz Market to help corporate customers easily understand unfamiliar solutions and IT terminology. Previously, customers had to access the OpenAI website to use ChatGPT, but with this update, they can utilize ChatGPT while exploring solutions to be adopted on U+ Biz Market, enabling easier and more accurate understanding of products.

LG Uplus employees are introducing the official U+ Biz Market webpage and PASS app, which have integrated ChatGPT.

Additionally, solution providers can prepare product descriptions through ChatGPT when entering the U+ Biz Market. Customers who wish to use this feature can find ChatGPT via the quick menu located on the main page of U+ Biz Market.

LG Uplus has also integrated the ChatGPT feature into the dedicated apps 'PASS by U+' and 'Urigage Package.' The introduction of ChatGPT in the PASS app aims to enhance user convenience and listen to customer inconveniences. Earlier in March, the ChatGPT feature was added to the dedicated app for 'Urigage Package,' a product package specialized for small business owners.

Going forward, LG Uplus plans to advance its services in a more customer-friendly manner based on data utilizing ChatGPT on its web and app platforms, and also intends to use it for new product development.

This content was produced with the assistance of AI translation services.