Full Support for Jeonse Fraud Victims

Established and Operated on the 1st Floor of the District Office in Line with the Enforcement of the ‘Special Act on Jeonse Fraud’

Receiving Damage Reports, Conducting Preliminary Investigations, and Providing Support and Guidance on Housing, Financial, and Psychological Treatment for Victims



Gangseo-gu, Seoul, has taken a more proactive approach in collaboration with the Ministry of Land, Infrastructure and Transport and Seoul City to support victims of Jeonse fraud.


Starting June 1, the district announced the establishment and full operation of the Jeonse Damage Support TF Team on the first floor of the district office.


On May 25, the ‘Special Act on Support for Jeonse Fraud Victims and Housing Stability’ aimed at supporting victims of Jeonse fraud and promoting housing stability passed the National Assembly plenary session, was promulgated on June 1, and immediately went into effect.


For victims to receive prompt support in housing, finance, and other areas under the Special Act, it is crucial to be quickly recognized as a victim and to receive accurate information about support measures and procedures.


Accordingly, the district launched the Jeonse Damage Support TF Team on the day the Special Act was enforced and began accepting damage reports and providing victim support.


The TF Team receives reports of Jeonse fraud and conducts preliminary investigations into the damage.


To report Jeonse fraud damage, victims basically need to submit copies of the lease contract, identification card, and consent form for personal information provision and inquiry to the TF Team.

Seoul Gangseo-gu Launches Jeonse Damage Support TF Team View original image

Additionally, to verify the damage, victims must submit extra documents such as ▲copies of the landlord’s bankruptcy declaration or personal rehabilitation commencement decision ▲copies of auction or public sale-related documents ▲copies of payment orders, judgment copies, or other documents verifying enforcement rights ▲and lease registration documents.


The TF Team investigates whether the victim meets four criteria: ▲securing opposability and fixed date or setting lease registration ▲deposit amount of 300 million KRW or less (adjustable up to 500 million KRW considering the victim’s circumstances) ▲occurrence or expected occurrence of multiple tenant damages ▲and landlord’s intention to default on deposit return obligations.


After the investigation, the report is submitted to the Seoul City and the Ministry of Land, Infrastructure and Transport’s Jeonse Fraud Victim Support Committee, which decides on victim recognition and proceeds with follow-up measures such as requesting suspension or postponement of auction and seizure sales of the property.


The TF Team will also actively engage in follow-up actions including counseling and linking victims to housing and financial support, as well as psychological treatment.


Park Dae-woo, Acting Mayor of Gangseo-gu, stated, “Through the TF Team, we will share information quickly and establish a cooperative system with various institutions such as the Ministry of Land, Infrastructure and Transport, Korea Housing & Urban Guarantee Corporation, and Seoul City to ensure victims receive prompt support.”


The district also plans to actively support the ‘Visiting Jeonse Damage Counseling Booth’ operated by the Ministry of Land, Infrastructure and Transport.


The Visiting Jeonse Damage Counseling Booth travels around the area to provide legal, psychological, financial, and housing support counseling services for affected tenants.



The operation locations are the community centers of Hwagokbon-dong (5th, 7th), Hwagok 1-dong (8th?9th), Hwagok 2-dong (12th?13th), Hwagok 6-dong (14th?15th), and Hwagok 8-dong (16th), with operating hours from 12:00 PM to 8:00 PM.


This content was produced with the assistance of AI translation services.

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