Eating Asiana In-flight Meal 'Udududuk'... "3 Teeth Damaged"

Foreign Object Found in Bibimbap Causes Passenger's Tooth Damage
Asiana Airlines "Full Compensation for Immediate Dental Treatment"

A foreign object was found in an Asiana Airlines in-flight meal, causing damage to a passenger's teeth.

According to the aviation industry on the 10th, Mr. A suffered damage to three teeth while eating an in-flight meal on Asiana Airlines flight OZ231 from Honolulu, Hawaii to Incheon on the 16th of last month.

Foreign substance found in Asiana Airlines in-flight meal
Photo source = Naver Cafe 'Seusasah'

Mr. A stated, "A foreign object presumed to be a fragment of a coffee cup was found in the bibimbap," adding, "Out of habit, I mixed and ate it without looking, but was startled by a 'crackling' sound. When I spat it out, I found a foreign object that caused fragments to break."

He continued, "Due to the pain, I have not been able to eat properly since and have just been lying down."

The problematic bibimbap was reportedly made by a local in-flight meal manufacturer in Hawaii and supplied to Asiana Airlines.

In-flight meal photo of Asiana Airlines taken by Mr. A [Photo source=Naver Cafe 'Seusasa']

Mr. A said, "The customer satisfaction team has contacted me by phone so far, but I am angry," and added, "When I asked about the regulations, I was told that there would be no compensation if I reported this to the media, which is outrageous."

He also claimed that Asiana Airlines told him, "We can only pay for the immediate treatment costs, and subsequent treatments are not covered due to lack of causal relationship," and said, "I might need an implant after tooth extraction, and this is unfair."

According to multiple media outlets, Asiana Airlines is negotiating compensation with Mr. A regarding this matter but maintains that compensation for future treatment costs that may arise due to aftereffects is difficult.

An Asiana Airlines representative stated, "We plan to fully cover the immediate dental treatment costs, but compensation for future additional treatment costs requested by the customer is difficult due to challenges in proving causality," and added, "An internal investigation is underway regarding how the foreign object was found."

This content was produced with the assistance of AI translation services.