'National and Local Tax Sites Accessible with One ID'... Digital Platform Blueprint

Integration of Over 1,500 Public Services by 2026
Annual Cost Savings of 2 Trillion Won Through Zero Attachment Documents
50% Reduction in Paper Usage, Fostering 10,000 SaaS Companies

[Photo by Unsplash]

The government will establish an integrated cross-government service portal by 2026, allowing convenient access to all public services with a single ID at one location. It is expected to save citizens 2 trillion won annually in time and costs by eliminating the need for attached documents. Paper usage in the public sector will be reduced by 50%, and 10,000 SaaS (software as a service) companies will be fostered.

The Presidential Commission on the Digital Platform Government announced this at the "Digital Platform Government Implementation Plan Report Meeting" held on the 14th. The meeting was organized to report the detailed blueprint and concrete implementation plans of the Digital Platform Government, a core national agenda of the Yoon Suk-yeol administration. The commission has identified and refined the blueprint and key tasks of the Digital Platform Government through 162 passionate discussions, field visits, and collaboration with private members, experts, and related ministries.

The Digital Platform Government proposed by the Yoon Suk-yeol administration is a new government innovation strategy to respond to the transitional challenges of the AI and data era. Its goal is to embrace digital technologies such as AI and data along with private sector innovation capabilities. The government aims to become a citizen happiness platform that eliminates all inconveniences for citizens, a government innovation platform where the government works as one team centered on the people, and a business growth platform that provides infinite growth opportunities for companies, enabling South Korea to thrive again for its citizens and businesses.

A Government Dedicated Solely to the People

The government will drastically improve public services to care for citizens from their everyday moments to special occasions. First, instead of memorizing and searching various sites like 'Hometax' for national taxes, 'Witax' for local taxes, and 'Bokjiro' for welfare applications such as basic pensions, citizens will be able to access all with a single ID. The government plans to progressively link and integrate over 1,500 dispersed services by 2026.

Additionally, an AI-powered personalized "Benefit Notifier" will be implemented to inform and recommend services tailored to individual circumstances. This aims to prevent citizens from missing out on benefits due to lack of awareness, busy schedules, or complicated procedures. By 2026, the "Benefit Notifier" service will cover 1,021 welfare services provided by central ministries.

To ensure citizens can tangibly feel the benefits, the government will use AI and data to resolve daily inconveniences and address various social issues such as disaster and safety in a groundbreaking way through the Citizen Dream Project. This year, 26 tasks will be pursued, including the 'Youth Policy Integrated Platform' that consolidates scattered youth policies by ministry and region to provide recommendation, notification, and application functions.

A Smart One-Team Government

The government will remove data silos that block data sharing between ministries, between central and local governments, and between the government and the private sector. Laws that currently prohibit data use beyond intended purposes and confidentiality, which hinder data sharing and utilization among agencies, will be comprehensively revised. With citizens' consent, administrative processing will proceed through inter-agency data sharing without separate issuance. Data linkage between the executive and judiciary branches will be expanded. Furthermore, in the AI era, government documents such as press releases and complaint forms stipulated by law will be stored and disclosed in AI-readable formats from the creation stage.

Important policies closely related to citizens' lives will be promoted based on objective data analysis to activate evidence-based policymaking. The government will promote the establishment and dissemination of data standard models and strengthen public officials' data analysis capabilities. By training internal administrative system (Onnara) generated documents and press releases on private sector's super-large AI infrastructure, the world's first government-exclusive super-large AI will be introduced.

As the technical foundation of the one-team government, the top-level integrated platform called 'DPG Hub' (tentative name) will be built to safely connect, fuse, and utilize private and public data and services. DPG Hub will provide data fusion infrastructure such as data lakes, super-large AI utilization infrastructure, and innovation testbeds (playgrounds). Alongside the transition of government systems to private cloud, cloud optimization (native) will be actively pursued.

A Growth Platform for Public-Private Collaboration

The Digital Platform Government will be developed as a growth platform where businesses and the government collaborate, nurturing it as a strategic industry itself.

A data economy ecosystem will be created to acquire, manage quality, utilize, and reproduce high-quality data, which is core to AI. To efficiently manage and operate key national infrastructure based on data, hyper-connected digital twins will be established in four major focus areas: transportation, safety, energy, and cities. This will gradually expand to all national policy areas including healthcare, environment, and administration. Core data such as business registration numbers and vehicle registration information will also be rapidly opened in ways citizens desire.

GovTech, an industry where the private sector innovates government services, is one of the core industries of the Digital Platform Government. To enable the creation of innovative convergence services combined with public services, 220 public services with high citizen demand and utilization value, such as vehicle inspection reservations and national natural recreation forest reservations, will be opened by 2026. Fields where private Software as a Service (SaaS) can be used will be prioritized for support. Through this, 10,000 SaaS companies will be fostered by 2026. A regional 'DPG Innovation Network' (tentative name) will also be established to freely provide data, computing power, and other resources necessary for innovative service development, supporting the growth of regional startups.

A Platform Government You Can Trust

To implement a Digital Platform Government that anyone can use with confidence, citizens' rights regarding personal information will be strengthened. The government will enhance personal information control and management systems by introducing access log inspection and management functions in public systems, and expand the distribution system of MyData in key sectors to safely utilize personal information. New security technologies such as zero trust and supply chain security, suitable for the open and shared environment of the Digital Platform Government, will be introduced and applied to dramatically improve security levels. Zero trust means continuously verifying and supplementing security without trusting the configuration and usage environment of information systems. Supply chain security refers to specifying and managing components and suppliers of products such as chips, servers, network equipment, and libraries.

The Digital Platform Government Commission plans to achieve visible results by promoting core tasks with related ministries. This year, momentum will be secured through core data opening, digital linkage between the executive and judiciary, and provision of citizen-experienced leading services. Next year, major public services will be integrated and provided, and execution capability will be enhanced through infrastructure establishment such as building the DPG Hub and introducing government-exclusive super-large AI. In 2025, digital administrative innovation will be accelerated to bring the Digital Platform Government into a mature stage.

Chairman Ko Jin said, "Citizens can save time and costs by enjoying personalized services without discrimination," adding, "The government will not only establish policies precisely based on data and respond swiftly and flexibly to problem-solving but also promote regional growth together."

This content was produced with the assistance of AI translation services.