Helping with Household Waste Disposal and Checking on the Vulnerable Together

Yongsan-gu Launches Nation's First Clean Home Keeper Project

Targeting Elderly Living Alone or Couples, Severely Disabled, and Mobility-Impaired Single-Person Households

Household Visits at Sunset for Waste Separation and Well-being Check Services...120 Households

Selected for 2023 Accompanying the Vulnerable Autonomous District Support Project...Secured 30 Million KRW in City Funds

Yongsan-gu is launching the nation’s first “Clean Home Keeper” project to manage the living environment of vulnerable groups and alleviate social isolation.

The “Clean Home Keeper” project involves visiting vulnerable households to provide waste separation and well-being check services.

The district was selected for the “2023 Accompanying the Vulnerable Autonomous District Support Project” and secured 30 million KRW in city funds, signing a business agreement with the service provider on the 10th.

A district official explained, “The project was proposed after seeing an elderly resident living on the rooftop struggling to come down narrow metal stairs and leaving trash piled up.”

On the 10th, Yongsan-gu and Deobureo Hamkke Architecture Cooperative signed an agreement to promote the Clean Street Keeper Project (left: Han Donghwa, Cooperative Representative; right: Kim Seonsu, Acting Mayor of Yongsan-gu).

The service is available from April 17 to November 30, with a total of 30 visits per household (4 times per month). Considering waste collection times, a two-person team visits target households from Monday to Thursday, between 6 PM and 9 PM. The district also links various welfare services such as Care SOS Center and mental health support as needed.

The target users are residents with income below 100% of the median standard, including elderly living alone or as couples at high risk of solitary death, severely disabled, and mobility-impaired single-person households. Welfare planners and care managers from Huam-dong, Yongsan 2-ga-dong, Cheongpa-dong, and Bogwang-dong community centers identify 30 households per neighborhood.

To ensure smooth project settlement, the district will monitor field visits, user feedback, and service provider difficulties in May. After the project ends in December, satisfaction surveys for providers and recipients will be conducted to consider future expansion.

Kim Seon-su, Acting Mayor of Yongsan-gu, said, “Social isolation and mobility difficulties often lead to deep depression and hoarding compulsions. We will discover detailed care services tailored to the needs of vulnerable groups and join in accompanying the vulnerable.”

Visit the 6th Floor of Mapo-gu Office to Solve All Welfare Service Needs!

From Children to Seniors... Mapo-gu Creates ‘One-Stop Accompanying Center’ Gathering Welfare Services on One Floor

Five Departments, Crisis Family Center, Legal, Financial, and Child Counseling Rooms, and Comprehensive Information Space All in One Place

Sometimes residents visit the district office for welfare services but feel lost about where to go. Different departments handle services for children, youth, seniors, disabled, and basic livelihood security recipients, and the consultations required vary accordingly.

Mapo-gu (Mayor Park Gang-su) addressed this inconvenience by placing welfare department offices and related counseling rooms on the same floor, adding a comprehensive information space, turning the 6th floor of the district office into a ‘One-Stop Accompanying Center.’

As a result, five departments handling welfare work?Resident Life Welfare Division, Livelihood Security Division, Senior Accompanying Division, Disabled Accompanying Division, and Child and Youth Division?are now located on one floor.

Park Gang-su, Mayor of Mapo District (left), is talking with a visiting resident at the integrated civil service information desk of the 'One-Stop Companion Center' located on the 6th floor of the district office.

Additionally, to enhance visitor convenience, spaces for detailed counseling and applications for services such as Crisis Family Integrated Support Center, Financial Welfare Counseling, Legal Counseling, and Child Counseling were also arranged.

A ‘One-Stop Accompanying Center Integrated Information Board’ indicating major welfare services and directions to offices and counseling rooms was installed in the center of the 6th floor.

Since frequently used welfare services are categorized by department on the board, visitors can find the appropriate department or counseling room just by looking at the integrated information board.

The board lists welfare services such as emergency welfare, basic pension, national basic livelihood security recipients, after-school care services, disability pension, medical benefits, housing benefits, long-term care institutions, and consultations for near-poverty groups.

Right in front of the elevators frequently used by residents, an integrated civil service information desk was also established. From 9:30 AM to 5 PM, civil service assistants are on duty to provide department guidance and simple consultations.

Park Gang-su, Mayor of Mapo-gu, said, “Gathering scattered welfare departments on one floor will not only improve resident convenience but also enhance work efficiency. Based on this change, Mapo-gu will do its best to understand and provide benefits to those in need of welfare services.”

Guro-gu Operates KakaoTalk Easy Reporting Channel ‘Guro-gu Crisis Household Report Talk’ Permanently

Strengthening Publicity Using Apartment Media Boards, Management Fee Statements, etc.

‘Welfare Blind Spot Discovery Campaign’ with Residents Scheduled for May

Guro-gu (Mayor Moon Heon-il) is strengthening public awareness activities to identify crisis households in welfare blind spots.

Despite multifaceted efforts to discover crisis households, welfare blind spots still exist, and the district plans to mobilize all available resources to eliminate them.

First, the district operates the ‘Guro-gu Crisis Household Report Talk’ channel on KakaoTalk permanently.

By searching for and adding ‘Guro-gu Crisis Household Report Talk’ as a KakaoTalk friend, anyone who discovers a crisis household or a neighbor in difficulty can easily report anytime and anywhere without restrictions.

To raise social interest in discovering welfare blind spots, the district plans to use elevator media boards inside apartments, which residents frequently encounter, as a promotional tool.

Management fee statements of 188 apartment complexes in the area will include messages encouraging the discovery of crisis households, fostering a social atmosphere that actively alerts neighbors to crises.

Centered on the local Community Security Council, the district will continue public-private cooperative discovery efforts using human safety nets such as honorary social welfare officers, welfare community leaders, volunteer cooperation groups and camps, and various professional organizations.

Next month, a public-private cooperative ‘Welfare Crisis Household Discovery Campaign’ with residents is scheduled at Guro Station Square during evening rush hour.

A Guro-gu official said, “We will make more meticulous and thorough efforts to find crisis households without blind spots. We ask for residents’ active interest and participation so that help can reach neighbors in difficulty.”

This content was produced with the assistance of AI translation services.