LG CNS Collaborates with MS to Develop New Services Using ChatGPT

LG CNS announced on the 11th that it will strengthen strategic collaboration with Microsoft (MS) and embark on developing new services using ChatGPT.

On the 6th (local time), the two companies agreed on cooperation plans for the 'Azure OpenAI Service' business at MS headquarters located in Redmond, Washington, USA. They will develop new services using AI technologies such as ChatGPT provided by the MS Azure OpenAI Service.

The Azure OpenAI Service is an AI service offered on MS's cloud platform, 'Azure.' It utilizes technology from OpenAI, the developer of ChatGPT, to provide various AI functions including language understanding, image analysis, and sentiment analysis.

Hyun Shin-gyun, CEO of LG CNS (right), and Judson Althoff, Executive Vice President and CCO of MS (left)
[Photo by LG CNS]

The two companies will also collaborate on the 'generative AI' business based on data analysis and machine learning technologies. Generative AI is an algorithm where AI trained on vast amounts of data independently creates new forms of output. Examples of generative AI include AI that generates new text, AI that draws pictures, and AI that replicates human voices.

To this end, LG CNS plans to form a dedicated AI service development team by bringing together AI and cloud experts from both LG CNS and MS. LG CNS will be responsible for developing services such as the future-oriented customer consultation center AICC and knowledge chatbots designed to deliver specific knowledge and information, while MS will provide consulting and technical support.

LG CNS will explore new AI business opportunities for clients in manufacturing, finance, distribution, e-commerce, gaming, and other sectors in collaboration with MS. Even after selecting clients, they plan to jointly identify AI application business targets and scenarios with the clients.

Hyun Shin-kyun, CEO of LG CNS, emphasized, “We will rapidly create new AI services and lead the market based on MS’s innovative cloud infrastructure, data analysis, and Azure OpenAI technology.”

This content was produced with the assistance of AI translation services.