Claim Insurance Benefits from Multiple Insurers at Once... Naver Pay Launches New Feature

'Start of Naver Pay Insurance Claim'
Claims Possible Without Document Submission

Naver Pay has introduced a feature that allows users to easily claim insurance benefits.

Naver Financial announced on the 3rd that it will launch the 'Naver Pay Insurance Claim' service within its simple payment service, Naver Pay.

This aims to simplify the claim process compared to before and provide personalized services linked with personal credit information management (MyData).

In particular, it became the first in the industry to enable simultaneous claims for insurance benefits from multiple insurance companies. There are 39 insurance companies available for claims, covering most domestic insurers.

The 'Insurance Claim' service can be used in two ways: 'Claim by Taking a Photo' and 'Claim Without Documents.' 'Claim by Taking a Photo' allows users to simply claim by taking pictures of documents issued after visiting hospitals, clinics, or pharmacies. 'Claim Without Documents' enables users to select the visited hospital, clinic, or pharmacy within the service screen, check the medical or prescription details, and claim immediately without submitting separate paper documents. Currently, over 4,000 hospitals, clinics, and pharmacies nationwide are available for use. This is the highest number among insurance claim services, and there are plans for continuous expansion.

Additionally, by actively linking with MyData, the service emphasizes providing personalized services to ensure that even small insurance benefits are not missed. If registered with the MyData-based asset management service 'Naver Pay My Assets,' users can easily check claimable coverage information among subscribed insurance policies through the 'Insurance Integrated Inquiry' first. Users can select accounts registered in My Assets as the account to receive insurance benefits, and receive notifications related to insurance claims based on card payment details used at hospitals, clinics, and pharmacies.

Jo Yena, Insurance Leader at Naver Financial, said, "While the 'Insurance Integrated Inquiry' launched last June helped users understand their insurance easily and accurately, the new 'Insurance Claim' service aims to eliminate minor inconveniences experienced during the insurance claim process so that even small insurance benefits can be received as conveniently as possible." She added, "We plan to continue providing personalized services related to insurance, including expanding the range of insurances eligible for simple claims through partnerships with insurance companies."

This content was produced with the assistance of AI translation services.