Choi Hong-seok, Delivery Worker at Seo Gwangju Post Office, Draws Attention with Friendly Delivery Service

[Asia Economy Honam Reporting Headquarters Reporter Park Jin-hyung] “Although mail delivery work is difficult, I feel a sense of responsibility and fulfillment when I think of the customers waiting for me and their happiness upon receiving their mail.”

Choi Hong-seok, a mail carrier at Seogwangju Post Office in Seo-gu, Gwangju Metropolitan City, is gaining attention for providing friendly delivery service in Ssangchon-dong and receiving praise from local residents.

This came after a post praising Mail Carrier Choi was uploaded to the National Petition Board last December.

The citizen who wrote the post said, “At my company, an important piece of mail was not delivered due to an incorrect customer address, which caused a complaint. Coincidentally, heavy snowfall paralyzed the roads, making it impossible to visit the wrongly delivered location, putting me in a difficult situation.”

He continued, “I had no choice but to contact Mail Carrier Choi, who is in charge of deliveries in that area, explained the situation, and he willingly offered to check it out since it was on his route.”

He said, “The next day, Mail Carrier Choi called to say he had gone to the wrong address to check but could not find the mail. He kindly informed me of the results and even comforted me. I will never forget Mail Carrier Choi’s warm heart, who braved the cold weather and snowy roads to run to the location the customer wanted, check the mail delivery status, and contact me.”

In response, Mail Carrier Choi said, “As a public servant, I believe it is my mission to serve customers and local residents and do my best in the tasks entrusted to me. I will cherish the support of those who encourage me and repay them with even better delivery service.”

Song Gwan-ho, Director of the Jeonnam Regional Post Office, emphasized, “Mail is a communication medium that delivers messages of joy and comfort to customers and local residents. We will continue to provide customer-centered convenient services and strive to improve the quality of life for local residents.”

Additionally, Director Song sent congratulatory cards to employees who practiced friendly delivery service and earned the recognition and trust of local residents, encouraging them.

This content was produced with the assistance of AI translation services.