Changwon Special City Awards 'Kindness (Eutteum) and Civil Complaint Handling Mileage Outstanding Public Officials'

Changwon Special City in Gyeongnam held an awards ceremony for the "Second Half of 2022 Outstanding Civil Servants and Excellent Civil Servants in Civil Complaint Handling Mileage."

[Asia Economy Yeongnam Reporting Headquarters, Reporter Song Jong-gu] Changwon Special City in Gyeongnam held an awards ceremony on the 28th for the ‘2022 Second Half Outstanding Kindness Public Officials and Excellent Civil Complaint Processing Mileage Public Officials.’

▲ Selected as Outstanding Kindness Public Officials were Jang Young-hee, Director of the Fisheries and Forestry Division, Kim Dong-seop, Team Leader, and Song Young-won, Officer of Masanhappo-gu. They gave up their holidays on September 5-6 to promptly handle the massive amount of sardine carcasses that washed ashore in the Yulti Fishing Village areas such as Myeongju, Gunryeong, and Majon due to a mass die-off, setting a great example for many.

▲ Pang Hee-jeong, Officer of the Social Welfare Division in Uichang-gu, was selected as a Kindness Public Official for empathizing with the difficulties faced by daycare operators on site and always offering encouragement without hesitation.

▲ Kim Eun-kyung, Officer of Gaeumjeong-dong in Seongsan-gu, helped a student who suddenly became unable to walk due to an unknown illness and suffered from headaches to receive hospital treatment, and after the vacation, she delivered lunch boxes daily to the minor child left alone, preventing the child from being neglected, earning gratitude from citizens.

▲ Hwang Kyung-yoon, Officer of Bongam-dong in Masanhoewon-gu, was selected as a Kindness Public Official with the highest score among Changwon City employees in the 2022 Telephone Kindness Survey by responding kindly and in detail to civil complaints.

The excellent civil complaint processing mileage public officials for 2022 in the simple complaint category were ▲ Best: Baek Kyung-jin, Officer of the Livestock Division at the Agricultural Technology Center ▲ Excellence: Yoon Se-hoon, Officer of the Health Administration Division at Jinhae Health Center.

In the complex complaint category, ▲ Best: Cha Hye-kyung, Officer of the Architectural Landscape Division at the Environmental and Urban Bureau ▲ Excellence: Nam Ah-ryeo, Officer of the Architectural Landscape Division at the Environmental and Urban Bureau were selected respectively.

The Civil Complaint Processing Mileage System is a system that awards incentives to employees with high accumulated mileage points by crediting individual mileage points to public officials who shorten the processing period of civil complaints that exceed the statutory processing period of six days or more, based on the shortened period compared to the statutory processing period.

First Deputy Mayor Ahn Kyung-won said, “Kindness comes from treating citizens like family and helping with civil complaints as if they were your own matters,” and added, “I hope you will actively strive to improve the satisfaction of civil complainants and the quality of public administration services through faster civil complaint processing.”

This content was produced with the assistance of AI translation services.