Persistent Errors in Social Security Information System... Ministry of Health and Welfare "Responding On-site"
[Asia Economy Reporter Kang Nahum] It has been revealed that the nearly 'non-responsive' errors that occurred in the early stages of the next-generation Social Security Information System, which was launched on the 6th, have not been completely resolved.
According to the Ministry of Health and Welfare and local governments on the 23rd, confusion is occurring in some areas where new child allowance entries are impossible or where recipients are receiving less money than they are supposed to.
As inconvenience to local government officials and residents increases and complaints continue, the Ministry of Health and Welfare stated on the same day, "We are responding on-site to errors occurring in some regions," and "In cases of underpayment, we will cooperate with local governments to make payments within September."
The Ministry of Health and Welfare has been processing the regular welfare benefit payments, which were delayed during the launch process, since the 20th. The ministry explained, "Among the remaining 80,000 people, excluding about 42,000 who have no payments due due to offsetting or recovery, the first regular payments are being made normally."
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However, the ministry also stated that it is responding together with local governments to errors confirmed in some areas and will make payments to those who were underpaid within this month.
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