Danggeun Market, 'Brand Customer Satisfaction' 1st Place for 3 Consecutive Years

Consumer Survey on Brand Satisfaction and Recommendation Intent
Ranked No.1 in the Used Goods Trading Category

[Asia Economy Reporter Kim Cheol-hyun] Danggeun Market (co-CEOs Kim Yong-hyun and Kim Jae-hyun) announced on the 16th that it ranked first place for three consecutive years in the used goods trading category in the '2022 Brand Customer Satisfaction Index (BCSI)' survey conducted by the Korea Marketing Association. Now in its 8th year, the Brand Customer Satisfaction Index evaluates brands based on consumer satisfaction and willingness to recommend. A total of 4,112 consumers nationwide participated in this survey.

Danggeun Market was recognized for its efforts in establishing a proper trading culture and protecting users. So far, Danggeun Market has enhanced processes and technologies to build a safe service environment based on strict operational policies for user protection, including artificial intelligence (AI) machine learning technology, refined filtering keywords, internal staff monitoring, and activation of user reporting systems.

Additionally, Danggeun Market is conducting various activities to encourage users to voluntarily participate in creating a peer-to-peer trading culture, such as the 'Safe Transaction Campaign,' the announcement of 'Used Goods Trading Guidelines 2.0,' and the introduction of a 'Used Goods Posting Guide.'

Kim Jae-hyun, co-CEO of Danggeun Market, stated, "We will continue to do our best to expand a warm and healthy local community service created together with our users."

This content was produced with the assistance of AI translation services.