Lotte Department Store's Lotbek Review.

Lotte Department Store's Lotbek Review.

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[Asia Economy Reporter Jeon Jinyoung] Lotte Department Store, after being the first in the industry to introduce a mobile receipt system, is now promoting the activation of mobile receipts.


According to Lotte Department Store on the 31st, starting from the 1st of next month, they will fully implement the ‘Carbon Neutral Practice Point System’ and open ‘Lotback Review’ on the Lotte Department Store application (app), allowing customers to leave purchase reviews using mobile receipts, encouraging the use of mobile receipts.


Customers who receive mobile receipts after purchases at Lotte Department Store, Lotte Outlet, and Lotte Mall nationwide can write purchase reviews on Lotback Review and receive reward benefits. Regardless of specific product categories or brands, customers who make purchases of 5,000 KRW or more based on a single receipt at offline stores and accumulate L.Points can write reviews in the mobile receipt menu of the Lotte Department Store app.


When writing a review, a reward system is also operated that accumulates up to 300 L.Points per transaction, which can be used like cash at Lotte Department Store and other affiliated stores.


To commemorate the opening, a Gold Finger event selecting the best reviewers has also been prepared. From the 1st of next month to September 30th, among newly registered reviews during the two months after the opening, 100 reviewers who receive the most likes will be selected and awarded L.Points ranging from 1,000,000 to 50,000 points according to their ranking.



Kim Jihyun, Head of Marketing and Communication Division at Lotte Department Store, said, “The pilot operation since April showed higher satisfaction from customers and partners than expected,” and added, “Through Lotback Review, we will increase customers’ use of mobile receipts and further strive to create a healthy review culture, providing an opportunity to offer even better products and services.”


This content was produced with the assistance of AI translation services.

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