Koscom Network Department Reorganization... "Focusing on Service Quality Improvement"

[Asia Economy Reporter Myunghwan Lee] Koscom announced on the 29th that it will focus its core efforts on improving network services through organizational restructuring.

Koscom stated that it has reorganized the IT Infrastructure Business Division by establishing a Network Development Team within the Network Service Department. As a result, the Network Service Department, which previously consisted of two teams?the Network Operation Team and the Network Support Team?has been strengthened and divided into three teams.

The main point of this organizational restructuring is to separate the duties of the Network Operation Team, which was responsible for operations, new business support, and internal and external projects, into a dedicated Network System Operation Team and a dedicated team for supporting new business and other internal and external projects. Koscom emphasized that through this, it aims to ensure stable operation and enhance business support capabilities for internal and external service network infrastructures such as StockNet.

The Network Support Team, as an external service organization, has been integrated and reorganized into a specialized technical support organization called the Technical Support Center, which includes four centers (Yeoui, Seocho, Anyang, Busan), two branch offices (Yeoui, Jungang), and an equipment testing room. Under the Technical Support Center are the Network Center and the Technical Center.

The Network Center provides network interconnection, system access, and other service network technologies to internal and external customers using Koscom’s four data centers (Yeoui, Seocho, Anyang, Busan). The Technical Center is responsible for customer technical support tasks such as network equipment installation, circuit activation, and installation or relocation of check terminals in each region, including Gangnam, Gangbuk, and system support.

Hong Dong-pyo, Executive Director of Koscom’s IT Infrastructure Business Division, said, "Going forward, the Network Service Department will focus on stable operation and strive to improve the quality of internal and external services efficiently." He added, "We hope to contribute to the development of the capital market network infrastructure, starting with the provision of high-quality StockNet services."

This content was produced with the assistance of AI translation services.