Voice-Activated Remittance... IBK-KT Launch 'Gigasini Voice Service'

Giga Genie Inside Installed, First Case in Domestic Banking Sector

[Asia Economy Reporter Yoo Je-hoon] IBK Industrial Bank announced on the 15th that it will provide the 'Giga Genie Voice Service' based on KT's AI voice recognition platform (Giga Genie Inside) within i-ONE Bank.

The Giga Genie Voice Service was established through the 'Joint Discovery and Development Cooperation for New Businesses Utilizing Digital New Technologies' agreement signed by Industrial Bank and KT in August last year. Customers can conveniently use menu search, easy remittance, and daily conversation services by utilizing KT Giga Genie voice recognition technology within i-ONE Bank.

Users can easily execute the TokTok Remittance service by voice, which allows simple transfers by entering only the amount to a pre-registered account, and quickly search for desired menus through voice in the menu search function. Additionally, the daily conversation service provides AI-based daily conversation features such as news briefings and weather information.

The Giga Genie Voice Service can be subscribed to by clicking the chatbot button in i-ONE Bank, and the service can be canceled by deactivating the Giga Genie Voice Service activation button in 'Life Service Management.' An Industrial Bank official stated, "The integration of Giga Genie Inside within i-ONE Bank is the first case in the banking sector," adding, "We plan to explore collaboration in various fields through strategic cooperation with KT to advance the service."

This content was produced with the assistance of AI translation services.