Samsung Electronics Expands Use of Eco-Friendly Materials in Packaging... "326t Carbon Emission Reduction Effect"

Shipping boxes, tape, cushioning materials, and zipper bags... Global expansion plans underway

Delivery Box After Repair (Mobile)

[Asia Economy Reporter Park Sun-mi] Samsung Electronics is expanding the use of eco-friendly materials in the packaging used for shipping service parts for product repairs.

On the 6th, Samsung Electronics announced that starting last month, it switched the shipping boxes and tapes sent from production plants to domestic service centers to eco-friendly materials, and from this month, it has also begun applying eco-friendly materials to cushioning materials and zipper bags.

Samsung Electronics plans to expand eco-friendly packaging to all global service centers by August. Through this, it expects to reduce carbon emissions by approximately 326 tons annually. This amount corresponds to the carbon absorption of about 38,000 30-year-old pine trees over one year.

Additionally, the shipping boxes for products sent to customers after repairs at overseas service centers will also be replaced with eco-friendly materials. Since October last year, Samsung Electronics has been applying eco-friendly materials to product shipping boxes after repairs and plans to expand this to major service centers in 31 countries worldwide.

Since last month, a 'paper-free' system has been implemented at service centers in 180 countries, issuing receipts, statements, and other printed paper documents to customers as electronic documents. Kim Hyung-nam, Vice President of Samsung Electronics Global CS Center, said, "We will continue efforts to enhance both customer satisfaction and eco-friendly values."

This content was produced with the assistance of AI translation services.