NH Nonghyup Life Customer Center, a Fresh Start as 'Naemamgateun Customer Center'

NH Nonghyup Life announced on the 31st that its customer center will make a fresh start with a new name, "Naemamgateun Customer Center."

[Asia Economy Reporter Changhwan Lee] NH Nonghyup Life announced on the 31st that its customer center will make a fresh start with a new name, 'Naemamgateun Customer Center.'

On the previous day, Kim Intae, CEO of NH Nonghyup Life, and Seo Okwon, Vice President of the Marketing Strategy Division, visited the customer center located in Jung-gu, Seoul, and delivered the newly made signboard.

'Naemamgateun Customer Center' was newly selected to reflect on the achievements of the call center over the past 10 years and to secure a future of continuous development and a customer-friendly image.

The NH Nonghyup Life customer center handles over 1.5 million consultations annually, providing necessary services to customers at the right time and place. Since 2020, due to COVID-19, the center has been operating in two separate locations to improve prevention and the center environment.

The NH Nonghyup Life customer center has also been selected as an excellent call center for seven consecutive years in the call center category of the Service Quality Index (KSQI) organized by the Korea Management Association Consulting (KMAC).

CEO Kim Intae said, "The customer center, which celebrates its 10th anniversary this year, is starting anew with the new name 'Naemamgateun Customer Center.' As the customer center of NH Nonghyup Life, which is at the closest point to customers, we will continue to fulfill our role as a reliable partner alongside our customers."

This content was produced with the assistance of AI translation services.