Yeonggwang-gun Operates 'Visiting National Sinmungo Reception Desk'

[Yeonggwang=Asia Economy Honam Reporting Headquarters Reporter Lee Jeonseong] Yeonggwang-gun, Jeollanam-do announced on the 9th that it will operate a ‘Visiting National Sinmungo Reception Desk’ for residents who have difficulty applying for civil complaints due to mobility issues or difficulties using the internet and mobile devices.

Starting from March 3rd at Samhak Senior Citizens' Center in Myoryang-myeon, the county plans to visit senior citizens' centers in villages of each eup and myeon twice a month to directly receive suggestions and daily inconvenience complaints. They will systematically manage the process from receiving complaints to notifying the results by designating responsible departments and checking the processing results.

The Visiting National Sinmungo also provides on-site access to a list of 67 types of personalized public benefit services, such as checking personal pension, dormant deposits, passport expiration dates, and health checkup dates, to resolve the questions of elderly people who have difficulty using the internet and mobile devices.

A county official said, “We will continue to make efforts to alleviate the difficulties of residents experiencing hardships and to comfort their hearts through the Visiting National Sinmungo Reception Desk.”

Yeonggwang=Asia Economy Honam Reporting Headquarters Reporter Lee Jeonseong leejs7879@asiae.co.kr

This content was produced with the assistance of AI translation services.