Gwangjin-gu Establishes Training System to Enhance Expertise in Public Case Management Sector

[Seoul District News] Gwangjin-gu to Conduct Monthly 3-Hour Peer Coaching Sessions Between District and Dong Welfare Teams Until September to Enhance Professional Skills in Handling Complex and General Cases

[Asia Economy Reporter Jongil Park] Gwangjin-gu has established and begun operating an educational system to strengthen expertise in the public case management sector.

The training will be held once a month for three hours each session until September this year, targeting the district's integrated case managers, heads of resident welfare teams at neighborhood community centers, and those in charge of overall case management.

The district aims to enhance the efficiency and effectiveness of public case management through continuous education and improve professional skills for field practice.

This is expected to greatly help reflect and meet the welfare needs of the residents.

The training focuses on ▲ strengthening individual competencies of supervisors related to public case management ▲ efficient linkage and resource sharing for cooperative case management through peer coaching between the district and neighborhoods ▲ analysis of high-difficulty and general cases, and sharing of experience and knowledge.

Additionally, practical managers and team leaders of case management from private organizations such as Jayang, Gwangjang, and Junggok Comprehensive Social Welfare Centers will also participate in the training, making public-private resource network cooperation easier. Based on this, the district plans to further strengthen the provision of welfare services through multifaceted case analysis.

A district official said, “The role of supervisors related to public case management and strengthening individual competencies have become very important due to COVID-19 and other factors,” adding, “We will continue to strive for efficient and integrated case approaches to ensure that the welfare of residents facing difficulties is not interrupted.”

This content was produced with the assistance of AI translation services.