Seoul City to Launch 'AI Life Management Service' as Companion for Middle-Aged and Older Single-Person Households Starting April

Business implementation for 6 months from April to October
AI conducts biweekly check-ins on well-being and health, emotional stability through daily conversations... monitors crisis signs
D-Korea Consortium, including Naver and 4 other organizations, selected as executing agency

[Asia Economy Reporter Lim Cheol-young] The Seoul Metropolitan Government has selected an implementing agency for the tentative ‘AI Life Management Service,’ which aims to manage loneliness and prevent social isolation among middle-aged single-person households, and will begin full-scale implementation starting in April.

According to Seoul City on the 17th, the ‘AI Life Management Service’ is a service where AI regularly (twice a week) calls to check on the well-being of individuals, such as whether they are eating well and sleeping well, and also manages daily activities like exercise, reading, and outdoor hobbies. Additionally, if signs of crisis are detected through conversation monitoring, local government officials immediately check the condition of the individual and connect them with related agencies and public support services in various fields for assistance.

Furthermore, based on the analysis of lifestyle patterns and needs collected through this project and monitoring results, the service will be linked with public services and social network programs operated by Seoul City and local districts, and will be utilized for future policy development for middle-aged single-person households. During the application period, a total of three companies applied to participate, and after evaluation and review by the committee, the D.COREA consortium, including Naver, was selected as the preferred negotiation partner.

Accordingly, Seoul City and D.COREA signed an agreement on the 19th, and for six months from the date of the agreement, they will provide twice-weekly AI calls to approximately 300 middle-aged single-person households in confirmed participating districts to check on their well-being and health, as well as manage daily life, helping to support the emotional stability of single-person households vulnerable to loneliness. The pilot project will involve six districts: Gangnam-gu, Gangseo-gu, Nowon-gu, Dongjak-gu, Seongdong-gu, and Jung-gu.

The D.COREA consortium, consisting of a total of five organizations including Naver, will undertake ▲ provision of AI conversation services for middle-aged single-person households ▲ improvement of AI conversation services and discovery of new services ▲ development of customized service models for middle-aged single-person households.

Lee Hae-seon, Head of the Seoul City Special Task Force for Single-Person Households, said, “Since the selected implementing agencies include excellent specialized companies in each field, we expect that with active support from the city, we can help the emotional stability of middle-aged single-person households and support the recovery of a healthy daily life.” She added, “Based on monitoring of the AI conversation service and satisfaction surveys from the pilot project, we plan to gradually provide more advanced forms of AI life management services in the future.”

This content was produced with the assistance of AI translation services.