KT Launches Service for Designing and Comparing Monthly Mobile Phone Payment Plans
[Asia Economy Reporter Lim Hye-seon] KT announced on the 3rd that it will provide a ‘Rate Calculator’ service that allows customers to design and compare their monthly mobile phone payment fees most closely matching their actual payment amounts.
The Rate Calculator is a simple inquiry service that enables customers to design and compare payment fees online when purchasing a new device. Customers can select various discount conditions such as bundling, partnerships, and contracts, and choose customized plans based on usage information to simulate their monthly payment fees in advance.
Until now, the estimated payment fees available online when purchasing a new device only reflected the official subsidy amount, without applying bundling, contract, or partnership discounts, resulting in differences from the actual payment fees. Moreover, to select the optimal plan and services suited to individual usage patterns among various plans and bundling benefits, it was inevitable to visit a telecom store in person or seek help from a call center specialist.
With KT’s Rate Calculator, customers can now receive recommendations for devices and plans based on their usage information and compare product information and design their fees by themselves, as if assisted by a professional consultant. Customers can proceed with online subscription immediately with the designed plan or use the information to have more effective consultations with specialists regarding any questions. Notably, the feature that reflects bundling discounts by importing existing bundling discount details or entering the number of new bundled lines (family members) to suggest appropriate bundling discount conditions is unique among the three major telecom companies.
The main features of the Rate Calculator include ▲device suggestions with added recommendation functions based on manufacturer, size, capacity, etc. ▲plan recommendations tailored to customer characteristics based on usage information ▲suggestion of appropriate telecom bundling discount conditions ▲selection of other discounts such as partnership cards ▲comparison with existing payment fees ▲sending designed plan details via text and linking to offline consultations ▲linking simulation results to KT Shop orders.
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With the launch of the new service, KT is also conducting a launch event to encourage customers to try the somewhat unfamiliar Rate Calculator service themselves. Until the 15th, customers who complete online device orders through the Rate Calculator will be entered into a draw to receive popular home appliances such as LG StanbyMe and Balmuda. Additionally, until April 30th, customers who send their expected mobile phone payment fees via text through the Rate Calculator and enter the event will receive Starbucks coupons.
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