Joint Auto Insurance Claims Adjustment Corporation Launches 'Hero Sonhae Sajeong'

[Asia Economy Reporter Changhwan Lee] Carrot General Insurance, Hanwha General Insurance, and Lotte General Insurance, three general insurance companies, announced on the 16th that they will establish 'Hero Loss Assessment,' the first joint property damage assessment corporation among general insurance companies in Korea, to innovate domestic automobile compensation services.

The inaugural CEO of Hero Loss Assessment has been appointed as Eun Lee, Vice President of Hanwha General Insurance.

Appointed CEO Lee is an expert in automobile insurance and human resources, having served as Head of the Automobile Division and Chief of Management Support at Hanwha General Insurance, as well as Head of Management Support at Hanwha Total.

The three companies plan to consolidate their existing compensation service capabilities into Hero Loss Assessment. Through this, they intend to further enhance the quality of compensation services and strengthen expertise in loss assessment. The digital insurer Carrot is the largest shareholder.

Hero Loss Assessment is expected to complete procedures such as corporate establishment and business approval and officially launch early next month. They plan to differentiate customer service by actively responding to changes in the mobility environment, including electric vehicles and autonomous vehicles, through AI-based insurance claim calculation and automatic payment.

A representative of Hero Loss Assessment stated, "Although the quality of compensation services among automobile insurers has been standardized at a higher level through industry efforts, relatively smaller mid-sized companies have faced difficulties in operating nationwide compensation organizations efficiently. We expect that through the launch of Hero Loss Assessment, each participating company will be able to provide more efficient and stable compensation services to customers."

This content was produced with the assistance of AI translation services.