'Dolbom SOS Center' Service in All 425 Neighborhoods Across 25 Autonomous Districts
Efforts to Eliminate Care Gaps... Operating Care Services Without Interruption Amid Omicron Variant Spread
[Asia Economy Reporter Lim Cheol-young] The Seoul Metropolitan Government announced on the 16th that starting this year, the 'Dolbom SOS Center' service will be implemented in all 425 neighborhoods across all 25 autonomous districts. Considering the surge in service demand, the prolonged COVID-19 pandemic lasting over two years, and the increasing trend of single-person households, the decision was made to expand the Dolbom SOS Center to all neighborhoods.
Launched as a pilot project in 2019 in five autonomous districts including Seongdong-gu, Nowon-gu, Eunpyeong-gu, Mapo-gu, and Gangseo-gu, the Dolbom SOS Center provides care services to citizens who need daily assistance due to sudden accidents or illnesses. The support targets recipients of care, low-income groups, middle-aged and older adults aged 50 or above, or persons with disabilities. Even those who do not fall under these categories can receive support in cases of urgent care needs.
Through the Dolbom SOS Center, citizens can receive customized services among ten major types, such as support for essential outings (accompaniment support), meal delivery (meal support), and home visit care (temporary home care). In particular, for single-person households undergoing home treatment, whose external activities are strictly limited making it impossible to purchase groceries, Seoul actively provides meal support services to ensure that confirmed patients recovering at home do not skip meals.
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Gu Jong-won, Director of Welfare Planning at Seoul City, said, “This is a time when we must focus more than ever to ensure that there are no gaps in care for vulnerable citizens due to the spread of the Omicron variant.” He added, “Seoul City will do its best to ensure that the Dolbom SOS service permeates citizens in crisis while complying with quarantine rules to prevent any care gaps.”
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