Gwangju Bukbu Fire Station '119 Multi-Channel Reporting Service' Usage Guide

[Asia Economy Honam Reporting Headquarters Reporter Cho Hyung-joo] Gwangju Bukbu Fire Station (Chief Kim Hee-chul) has provided guidance on how to use the '119 Multimedia Reporting Service.'

According to the Bukbu Fire Station on the 10th, the 119 Multimedia Reporting Service is a service that allows reporting various disaster situations such as fire, rescue, and emergency medical services through multiple methods.

It enables the transmission of emergency situations even when voice calls are difficult, and allows confirmation of the exact situation at the accident scene through various 119 reporting methods such as video, text, and apps.

The video call reporting service connects to the 119 control room by pressing 119 and then the video call button. It is a useful service for the hearing impaired and foreigners, enabling accurate communication of the scene situation.

For text reporting, sending a message to the 119 number registers the report, and attaching photos and videos is possible.

Smartphone app reporting involves downloading and installing the '119 Report' app, selecting the reporting service, and sending it. GPS location information is transmitted to the 119 control room, allowing accurate location confirmation of the reporter.

Heo Seong-gu, head of the Prevention General Team, said, "We hope that the use of the 119 Multimedia Service will resolve voice call barriers for socially vulnerable groups and foreigners who face communication blind spots," and added, "We encourage active use of the 119 Multimedia Reporting Service in urgent moments when voice calls are difficult or the location cannot be identified."

This content was produced with the assistance of AI translation services.