If You Discover Facility Defects, Anyone Can Report... Gwangjin-gu Implements Real-Name System for Construction Defect Compliance
Installation of Information Signs Indicating Construction Company, Management Department, and Contact Details After Construction... Enhancing Resident Satisfaction Through Early Defect Detection and Rapid Repair System Establishment
[Asia Economy Reporter Jong-il Park] Gwangjin-gu (Mayor Kim Seon-gap) is the first in the nation to implement the "Construction Defect Accountability Real-Name System," allowing anyone to immediately report defects in facilities after construction completion.
During construction projects, information boards and banners displaying the construction company and responsible personnel are installed, enabling residents to report inconveniences. However, these are removed once construction is completed, making reporting difficult.
In response, the district introduced the "Construction Defect Accountability Real-Name System," which installs "Defect Accountability Real-Name System Information Boards" even after construction completion, specifying the construction company, management department, contact information, and defect warranty period.
The information boards will be installed in highly visible locations for two years (the defect warranty period) so that any resident can report defects such as malfunctions or damages to the facilities.
The boards will primarily be installed at construction sites in parks, green spaces, and landscaping areas that include many facilities frequently used by residents, such as rest areas and exercise spaces.
The "Defect Accountability Real-Name System" is expected to prevent poor construction in advance, enable early detection of defects, and establish a rapid repair system, thereby improving resident satisfaction.
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Kim Seon-gap, Mayor of Gwangjin-gu, stated, "Through the Defect Accountability Real-Name System, we aim to improve construction quality and build a social safety net to prevent safety accidents," adding, "We will continue to actively review various systems to enhance resident satisfaction."
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