LG Uplus Opens 'Altteul Phone Specialized Consultation Zone' with Korea Post Headquarters

At the budget phone consultation zone set up at Seoul Gangseo Post Office, a regional manager from LG Uplus is providing consultation to customers.

[Asia Economy Reporter Lim Hye-seon] LG Uplus announced on the 1st that it has partnered with the Korea Post to open ‘Altteul Phone Exclusive Consultation Zones’ at 29 post offices nationwide to enhance convenience for Altteul phone customers and expand win-win cooperation with small and medium Altteul phone operators.

The Korea Post has been acting as an agent for selling Altteul phone plans since 2013 to support small and medium Altteul phone operators who lack offline distribution networks. LG Uplus opened Altteul phone exclusive consultation zones within post offices and dispatched LG Uplus regional managers, who are telecommunications experts, to provide professional consulting so that customers can receive customized consultations.

The Altteul phone consultation zones operate at 29 post offices mainly in metropolitan cities and major urban centers nationwide. Consultations are provided from 1 PM to 4 PM on weekdays when customer traffic is concentrated. Customers can visit the post office during consultation zone operating hours to receive professional consulting related to Altteul phones. The consultation zones offer guidance on Altteul phone plans and subscription consultations only, while activation is handled by the Korea Post’s Altteul phone staff.

Customers who subscribe to Korea Post Altteul phones can receive their phones and SIM cards via courier. Customers who want to subscribe to a plan without a device can immediately activate LG Uplus’s shared Altteul phone SIM card called ‘One Chip’ on-site. One Chip is a product launched last year by LG Uplus to help reduce costs for small and medium Altteul phone operators.

Currently, the Altteul phone consultation zones within post offices provide consulting services for products from three companies: Yeoyutelecom, InscoBee, and KCTV Mobile. In the second quarter of this year, five more companies?Keunsaram, Enex Telecom, Sejong Telecom, Eyes Vision, and Unicoms?will be added, offering consulting for a total of eight operators’ products.

To commemorate the opening of the Korea Post Altteul phone consultation zones, LG Uplus is also conducting a gift event. Customers who subscribe to any of the three companies currently offering consultations will receive a daily necessities gift set, and those who purchase the shared SIM card One Chip and then subscribe will additionally receive a Starbucks coffee coupon.

Going forward, LG Uplus plans to establish a reservation service that allows customers to book consultation content and times in advance to activate the Altteul phone consultation zones. They are also considering expanding the number of regional managers to provide more efficient consultations.

This content was produced with the assistance of AI translation services.