Gwangju Nambu Fire Station "Use the 119 Multi-Channel Reporting Service"

[Asia Economy Honam Reporting Headquarters Reporter Park Jin-hyung] On the 22nd, the Southern Fire Station of Gwangju Metropolitan City announced the availability of the ‘119 Multimedia Reporting Service,’ which can be usefully utilized in case of disasters such as fires, rescues, and emergency medical services.

The ‘119 Multimedia Reporting Service’ refers to a service that allows reporting via video or text (SMS, MMS), or the 119 reporting app in cases where communication is difficult, such as for hearing-impaired individuals or when voice calls are not possible.

Text reporting is done by sending a message to the 119 number, which is then received by the 119 control center, and photos and videos can also be attached.

For video call reporting, pressing 119 and then the video call button transmits the caller’s video and voice, allowing foreigners with communication difficulties or hearing-impaired individuals to report using gestures, sign language, or notes.

App reporting involves downloading and installing the ‘119 Report’ app and selecting the reporting service. GPS location information is sent to the control center, enabling accurate location confirmation of the reporter, which is useful in unfamiliar areas or mountain rescue situations where the exact location is unknown.

Kim Haeng-mo, Director of Prevention and Safety, said, “The 119 Multimedia Reporting Service is an easy way to report at any time. We hope people actively use the 119 Multimedia Reporting Service when voice calls are difficult or the location is unknown in urgent situations.”

This content was produced with the assistance of AI translation services.