"Lotte Hotel Strengthens Contactless Service Competitiveness with 'e-SHOP' Opening"
Selling over 100 products including PB items and restaurant vouchers on website and app
Choose delivery methods: store pickup, courier, SMS, KakaoTalk gift
5-20% discount on selected products
[Asia Economy Reporter Yuri Kim] Lotte Hotel announced on the 14th that it has opened a premium online shop, 'Lotte Hotel e-SHOP,' where customers can easily purchase the hotel's signature products through its official website and application (app).
At Lotte Hotel e-SHOP, more than 100 products available for use or purchase at a total of seven chain hotels?including Signiel Seoul and Busan, Lotte Hotel Seoul, World, Jeju, Ulsan, and Busan?are sold. Popular private brand (PB) products such as Lotte Hotel's own bedding brand 'Haeon' and the 'Signiel Diffuser,' which allows customers to experience the exact scent of the Signiel hotel lobby, are also available. Price discount promotions ranging from 5% to 20% are currently being offered on certain products.
The hotel explained that the site is designed with a user-centered, intuitive layout to enhance customer convenience. Products are categorized into five groups?Drive-Thru, Food, Lifestyle, Premium Bedding, and Restaurant Vouchers?making it easy to find desired items.
Customers can choose their preferred method of receiving products or services depending on the item or purchase purpose: in-store pickup, courier delivery, text message, or KakaoTalk gifting.
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A Lotte Hotel representative said, "To strengthen our competitiveness in contactless services that enhance customer accessibility and convenience, we have introduced the premium online shop following Drive-Thru and online express check-in services. We hope that through the various products offered at Lotte Hotel e-SHOP, customers can experience the special moments they had at the hotel in their daily lives."
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